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If the alternate/external mouse didn't work either, it's possible the issue is related to the touchscreen and not the touchpad, If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.Īnd I Hope you have a good day, done a remarkable job performing the steps suggested earlier, great workĪnd don't worry, as we should be able to fix this up with a few more steps and I'll be with you until we ensure this issue is fixed. If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution. Right-click on mouse entry and choose "uninstall". Click on Start and type ‘Device Manager’. During restart, your mouse driver will automatically be reinstalled. Uninstall it and then restart your computer.

Go to the Device Manager and select your mouse. Uninstall and reinstall the drivers for your mouse: Start → Control Panel → Mouse → Buttons tab.Ĭheck the box labeled "Use MS Office compatible scroll only."Īlso, check the box below labeled "Scroll in active window only."Īttempt using an alternate/external mouse. When was the last time it worked fine (date)?Ĭheck the Mouse options under control panel:.Have you made any recent updates to your computer, software or hardware related?.Does this happen only with the browser such as Internet Explorer, Chrome (if yes, which browser are you using)?.

As I understand the touchpad moves and clicks on its own causing issues around the desktop screen,ĭon't worry as I will be able to help you out, although, I will need a few details to provide an accurate solution: